TotalTek was recently featured in Business Enquirer Magazine (Issue 144 | Dec 25 / Jan 26), spotlighting our applied, results-driven approach to artificial intelligence within SAP environments. In the Q&A feature, Brad Nicolaisen, SVP of Strategic Growth & AI Innovation, shares how AI is becoming a true force multiplier for SAP organizations.
Nicolaisen explains that while SAP teams already possess deep expertise and valuable data, they are often constrained by time and complexity. AI bridges that gap by automating repetitive analysis, uncovering hidden patterns across tickets and change histories, and enabling teams to shift from reactive issue resolution to proactive prevention—improving system stability, speed, and overall business impact.
The article outlines three areas where AI is delivering immediate value today: SAP projects and application support, AI embedded within core business processes such as invoice processing and order-to-cash, and conversational AI that allows users to interact with SAP using natural language. These use cases are producing fast ROI while quietly reshaping how SAP organizations operate.
Addressing common skepticism, Nicolaisen notes that what differentiates AI from past “transformation” initiatives is speed and measurability. Real insights can often be surfaced in weeks using existing SAP data—provided governance, data hygiene, and clear KPIs are in place.
The feature also highlights TotalTek’s role in the AI + SAP landscape, combining SAP expertise, disciplined PMO practices, and applied AI to deliver practical, measurable solutions. Rather than chasing hype, TotalTek focuses on embedding AI into real workflows to solve real operational challenges.
Read the full Business Enquirer Magazine feature to explore how AI is reshaping SAP environments and how leaders can move from experimentation to measurable outcomes.
Read the article:
